Frequently asked questions
How do I order?
Our website will walk you through the ordering process from beginning to end of the process.
Can I place an order any time?
Yes. Our website is accessible 24/7.
Do you take pre-orders?
We do not offer waitlist or pre-orders.
Do you hold plants?
At this time, we do not hold plants.
What payment methods do you accept?
We accept most major credit cards.
Do shopping carts reserve items?
Due to high demand items placed in the shopping cart are not reserved.
How often do you restock?
We restock 3 times a week. Our shipments arrive Monday, Wednesday, and Friday.
What will I receive?
We try our best to describe the plants being purchased. Make sure to read the description of the items you are purchasing prior to check out.
Do you combine shipment?
Due to high volume we do not offer combine shipment.
When will my order be shipped?
Orders are shipped out Monday and Tuesday to prevent unnecessary extended shipping delays.