Return Policy

 

Instore Purchase

We guarantee our plants for 10 days, for exchange and returns the plant must be in the original pot and substrate.  The re-potting or replacing substrate will result in voiding our plant guarantee.

We reserve the right to inspect and determine the appropriateness of care prior to issuing a return or refund.

Online Purchase

All online purchases once shipped are final. If you wish to cancel your order please notify us within 24 hours by emailing us at PlantEnvy@gmail.com.

If you are unhappy with your order please contact Plantenvy@gmail.com with pictures of the plant within 24 hours from the date it was delivered.  Claims will be reviewed on a case by case basis.

 

Please be advised we reserve the right to inspect and determine the appropriateness of care prior to issuing a return or refund.

Hard Goods & Media/Substrate

·         30-day return or exchange with receipt.

·         Item must be in original condition.

·         Packages must not be opened or tampered with.

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Hours of Operation 

Monday - Friday 12pm-6pm

Saturday - Sunday 10am-5pm

We are closed: 

Thanksgiving, Christmas Eve, Christmas

New Year's Eve we close at 3pm

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Find Us:

4610 Evergreen way

Everett, WA 98203